Privacy policy

PRIVACY POLICY

Our privacy policy has been designed to meet the requirements of those who trust us and wish to know how we handle their personal data online.

Please read this document carefully to clearly understand how we collect, use, protect, and handle your information on our website.

What personal data do we collect? Whenever you make a reservation or register on our website, the system will ask you to enter your name, address, email, phone number, and other details necessary to process the management.

When do we collect data? We collect your information when you make a reservation, send us a contact request, subscribe to our newsletter, and generally, when you interact with the forms on our website.

How do we use the collected data? We use the collected information in the following ways: • To improve our website to offer you a more efficient and personalized experience. • To streamline our operations and provide a faster response. • To manage your reservations and send you information or modifications regarding them. • To respond to your requests for information and support.

Marketing and Commercial Communications If you give us your express consent or if there is a prior contractual relationship (Legitimate Interest), we will use your email to send you commercial communications, exclusive offers, and operational updates from Avanoa Premium Rentals. To manage these campaigns, we use Mailchimp (Intuit Inc.), whose servers are located in the US, operating under the legal certification framework of the EU-US Data Privacy Framework. You can revoke your consent or object to the processing at any time via the link provided in each communication.

How do we protect our visitors' data? Your personal data is stored in secure networks, accessible only by a very limited number of people who have special access rights and are required to maintain strict confidentiality. All credit card transactions are processed through a secure gateway provider; they are not stored or processed on our servers.

Third-party Disclosure We do not sell, trade, or otherwise transfer your personal data to outside parties without advance notice. This does not include website hosting partners and other parties who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.

We reserve the right to release your data when strictly necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third-party Links We do not include or offer third-party products or services unrelated to Avanoa on our website.

Questions and Contact If you have any questions regarding our privacy policy, please do not hesitate to contact us using the contact details available at the bottom of the website or by filling out the form on our contact page.